Return & Refund Policy

Last Updated: June 2026

At Andiot Watches, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we offer a 14-day free return policy.

Return Eligibility

You may return eligible products within 14 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order confirmation must be provided.

We reserve the right to reject returns that do not meet these requirements.

Free Returns

All eligible returns within the 14-day return period include a prepaid return shipping label at no additional cost.

To initiate a return, please contact our support team. We will provide return instructions and a prepaid shipping label.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method. Depending on your financial institution, refunds may take several business days to appear in your account.

Non-Returnable Items

The following items may not be eligible for return:

• Items showing signs of wear, damage, or misuse.
• Items returned without original packaging.
• Items returned after the 14-day return period.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.

Contact Us

Email: support@andiotwaches.vip

Live Chat: Available 24/7 with responses typically within minutes.

WhatsApp: +44 7828 487 005

Email inquiries are usually answered within 24 hours.